by Darryn Webster | Feb 27, 2023 | Testimonial
Twiga Group Managing Director Jo Smyth said the project had multiple objectives which included changing technology, reducing costs, finding new ways of working and importantly, cultural change. “Design-centric activities were introduced to co-design and embed new...
by Darryn Webster | Feb 27, 2023 | Testimonial
Twiga Group Managing Director Jo Smyth said the organisation was dealing with significant breaches of regulatory and governance following a regulator review. “There was a need for a cultural turnaround that was focused on both compliance and customers. Our...
by Darryn Webster | Nov 28, 2022 | Testimonial
What Gina Herbert, Chief Growth Officer says about us… “Our international eLearning company offers online preparation for high-stakes English language tests. Twiga took our broad agenda for addressing literacy issues in Australia and helped us prepare a...
by Darryn Webster | Feb 27, 2023 | Testimonial
Twiga Group Managing Director Jo Smyth said the organisation needed to meet new strategic objectives to be able to grow and diversify its core offerings. “The first thing we did was to review the function and operating model. Then we redesigned them to ensure...
by Darryn Webster | Feb 27, 2023 | Testimonial
Twiga Group Managing Director Jo Smyth said the energy retailer was embarking on a $300m Customer Experience Transformation program and needed this to be aligned and integrated with their program office to ensure a smooth project delivery. “Our consultant...
by Darryn Webster | Feb 27, 2023 | Testimonial
Twiga Group Managing Director Jo Smyth said the project was extremely complex. The bank was undertaking a five-year program impacting four major business units. It needed to mitigate change risks, ensure the change was adopted, create an understanding of the roadmap...