Expert Consultants

Our core team of experts and ever-growing range of specialist consultants provide

in-house and outsourced staffing solutions for our clients.


Our expert consultants

Twiga Group has an eye for spotting, attracting and retaining talent. Not only do we have    a great core team and ever-growing range of expert consultants, we’ve also been able to help clients deal with some sticky situations thanks to our in-house and outsourced capability solutions.

Our flexible set up means we can quickly adapt to the varied needs of our clients. At the heart of it, our mission is always the same – we specialise in creating great strategies, programs and projects and bringing together a team to implement them for our clients.

We create a culture of business agility to deliver sustainable business outcomes.

Twiga Group works with organisations to deliver business strategy through organisational culture, people experience and change leadership.

As a partner to business leaders, Twiga Group works to design and deliver meaningful change experiences for people that drive engagement and foster creative leadership.   We use design thinking to redefine business problems and identify alternative strategies and solutions, creating a culture of business agility to deliver sustainable business outcomes.

Jo Smyth


As Managing Director of Twiga Group, Jo leads her team of expert consultants to help organisations with strategy, culture and innovation.

With more than 20 years in the corporate sector, Jo’s career has spanned senior leadership roles focused on strategic organisational change, engagement and communications.

She has expertise in human resource and employee relations management, transformation program and project management and leadership of global multi-disciplinary teams.


Darryn Webster


Darryn creates simple solutions for complex problems in large and small organisations.

He is a highly experienced and motivated leader who enables people and organisations to accomplish operational excellence by shifting mindset, culture and operations.

The solutions Darryn develops are sustainable, valuable and game changing. Drawing from his extensive experience in organisational change, leadership and team development, he helps businesses and people create unique and simple solutions to achieve success.

Darryn’s approach is using data driven insight, personal coaching and experimentation. This creates stakeholder engagement, action and learning to turn potential into excellence.

Em Coy


An academic, researcher and communications professional, Em’s expertise lies in bringing a design-led mindset to cultural change.

In particular, she leads exciting research to improve the way designers and others collaborate and influence in cross-functional teams and uses communication strategy to engage people across local and international networks.

Melissa Tandy


Melissa is an experienced leader in transformation, program leadership, change and risk management, and diversity and inclusion.

She has over 20 years’ experience as an executive leader in large financial institutions, leading small and large teams.

Melissa works with boards and leaders to challenge, shift and fine-tune their strategies, and also help to land them – making strategies come to life for their people, in an actionable and sustainable way.

Steven Hogan


An executive people and capability professional, Steven’s career spans retail, insurance, FMCG and professional associations.

Leading the full suite of people and capability services, as well as risk and compliance functions, Steven brings specialist expertise in learning and development, leadership and coaching.

Lucy Seager


Lucy is an emerging social impact leader and a committed undergraduate student of law and international relations.

With an interest in areas of law that seek to enhance the rights of individuals, Lucy brings a sense of balance, considering the needs of society and creating a sustainable future.

Lucy keeps the team organised with her passion for customer service, project management and public relations.

Our trusted partners

In addition to our in-house team, we work with trusted partners to bring in additional skills to help us deliver projects for our clients.



Rubi specialises in barketing and commotion. Her strengths lie in chasing invisible fairies, searching for pats and enjoying a variety of puppy treats.

Our Network

Twiga Group is proud to be a member of The Xfactor Collective, an Australian-first community with a mission to help social changemakers achieve their social mission. The Xfactor Collective is a growing network of values-led specialist consultants and businesses across every discipline.

Meaning of Twiga

The word twiga is Swahili for giraffe.

The giraffe symbolises wisdom, perception and individuality. They are quiet, clever and patient animals, respected for their intelligence and ability to adapt behaviourally in response to the changing environment.

We see the giraffe as the exemplar of gravitas, being able to see things from a different perceptive and to respond with purpose. These are the leadership characteristics that inform and guide culture and change in organisations.