The shift to remote, hybrid and flexible work has changed how teams operate, often at the expense of cohesion and collaboration. Teams accustomed to working together in person are now grappling with geographical distances and new ways of working. How can teams stay connected and productive in this evolving environment? Enter Social Contract by Twiga®: a proven method for empowering teams to design their own ways of working.
What is Social Contract by Twiga®?
Social Contract by Twiga® is an interactive program where teams collaborate to co-create processes, roles, and structures that suit their unique needs. Grounded in human-centered design (HCD) principles, this program focuses on fostering creativity, inclusivity, and collaboration to drive better outcomes. This allows teams to take ownership of their work environment, ensuring everyone has a voice in shaping the way they operate.
The science behind it
Drawing on Social Identity Theory (SIT), Social Contract by Twiga® taps into the natural human need for belonging and in-group identification. When team members work together to design their processes, they create shared goals and values, which foster trust and cohesion. The outputs of these workshops – such as team charters and visual frameworks – act as tangible reminders of the team’s identity and purpose, reinforcing collaboration over time.
Why it works
- Enhanced team cohesion: By designing their own ways of working, team members develop stronger connections and shared accountability.
- Improved performance: Teams that align on goals and processes are more innovative and efficient, with higher engagement and adaptability.
- Tangible outcomes: Artefacts created during the program serve as identity cues, keeping the team focused and aligned on their objectives.
Real results
Organisations that have implemented Social Contract by Twiga® report significant improvements in team dynamics. One participant noted, “The human-centered design techniques helped us move from needing prescribed rules to actively designing how we will work together.” Another said, “It was important to hear everyone’s experiences and agree on specific actions for the future.”
A practical solution for 2025 and beyond
Social Contract by Twiga® is more than just team-building exercises – it is a strategic approach to fostering collaboration in today’s remote, hybrid and flexible workplaces. By leveraging human-centered design principles, teams can navigate change with confidence, creating an environment where everyone thrives.
Take the next step
Ready to empower your team to work better together? Contact us to learn how a Social Contract by Twiga® can transform your organisation.
