Twiga Wisdom

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“But what do they actually do?!” It’s a question we’ve all asked in frustration at some point but it’s a real consideration in the context of a team going through change. And it’s even more important...

I’m certainly not the first person to talk about the evolution of change management and how we are seeing the profession adapt to new ways of working.  But my own experimentation with Human Centred Design (HCD)...

What is human centred design? How does HCD enhance and complement the work we do as change managers? What is a social contract and why is it important? Jo Smyth is the founder and director of the Twiga...

As they say, teamwork makes the dream work.  When did you last work in a team where you were all beating to the same drum? What was it that made it special? Now, more than ever, a...